Return policy


RETURNS & EXCHANGES FREE

If you want to change the size of your product, or the color of it does not convince you, do not worry, you can change it without costing anything . SportPasión will take care of the return postage and shipping of the second product.

If the product you do not like, or is not what you expected, we will refund your money. Return it within 30 calendar days , and we will refund the money for your product as well as the expenses incurred ( shipping and collection costs ).

Promotion only available for the peninsula and the Balearics  

* Check the detailed shipping conditions in the following link

INSTRUCTIONS

To make any refund, you can contact us by phone 986 28 83 64 from Monday to Friday from 9.30 to 13:30 and from 16:00 to 20:00. Saturdays, from 10 a.m. to 1:30 a.m. and the first Saturdays of the month from 4pm to 8pm. You will also find in the customer area a section to directly request the return of your order .

To accept a return the product must be delivered in its original box with the original labels, without showing any signs of misuse or deterioration.


RIGHT OF WITHDRAWAL:

In our quest to provide the best customer service, you can s return any purchase you make s on our website.

. You can request a refund s

. If the product you ordered and no t satisfied, you must put t s e contact us, if not to be in the area indicated, will be the customer who will bear the cost of return shipping.

As a consumer and has s right to withdraw from this contract within 30 calendar days without justification.

The withdrawal period will expire 30 calendar days from the day that you or a third party indicated by you , other than the carrier, acquired the material possession of the goods or in case the goods that make up the order are delivered separately, to the 30 calendar days of the day that you or a third party indicated by you , other than the carrier, acquired the material possession of the last of those goods.

To exercise the right of withdrawal, you must notify us s GRM 2008 SL, at the address, camposancos Highway 102, CP 36213, Vigo (Pontevedra), telephone 986 28 83 64, email writing [email protected] or our contact form, t u decision to withdraw the contract by an unequivocal statement (eg a letter sent by mail or email).

It s You can use the model withdrawal form annexed to these Conditions, although its use is not mandatory.

Download the withdrawal form model .

CONSEQUENCES OF WRITING

In case of withdrawal by t or part, t and return all payments received, including delivery costs (with the exception of the less costly additional costs resulting from the choice t or part of a delivery different mode ordinary delivery offer) without undue delay and in any event no later than 30 calendar days from the date on which we are informed of t u decision to withdraw from this contract. Will carry out such reimbursement using the same means of payment used for the initial transaction, unless there s expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until it has received the goods, or until s supplied evidence of repayment thereof, depending on what condition is met first. You should s refund or deliver goods directly or Sportpasión-GRM 2008 SL, Carretera de Camposancos No. 102, CP 36210 Vigo (Pontevedra) Galicia / Spain, without undue delay and in any event not later than within 30 calendar days from the date on which you communicate st or decision to withdraw from the contract. The deadline is met is if you make s the return of the goods before the period has ended. It s You must bear the direct cost of returning the goods. S will only be responsible for the diminished value of the goods resulting from a different necessary to establish the nature, characteristics and functioning of the goods handling.

The right of withdrawal shall not apply to contracts that refer to:

a) The supply of goods made according to the specifications of the consumer and user or clearly personalized.

b) The supply of goods that may deteriorate or expire quickly.

c) The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.

d) The supply of goods that after their delivery and taking into account their nature have been mixed indissociably with other goods.

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